2. About cookies
2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a browser that stores it. The identifier is then sent back to the server each time the browser requests a page from the server.
2.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
2.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
2.4 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
3. Our cookies
3.1 We use both session and persistent cookies on our website.
3.2 We use:
a. Necessary Cookies – these cookies are VIP as they enable you to move around the Site and use features like accessing secure areas of the Site. Without these cookies, services such as payment submission can’t be provided.
b. Performance Cookies – these cookies collect information about how you use the Site, for example which pages you go to most often and if you get error messages from certain pages. These cookies don’t gather information that identifies you, all information collected is anonymous and used to improve the Site Functionality.
c. Functionality Cookies – these cookies allow the Site to remember the choices you make (such as your user name, language or the region you’re in). These cookies can also be used to remember changes you’ve made to text size, font and other parts of pages that are customizable. They may also be used to provide services you’ve asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they do not track your browsing activity on other websites.
d. Flash Cookies – We may, in certain circumstances, use Adobe Flash Player to showcase special content, such as video clips or animation. To improve your user experience, Local Shared Objects (commonly known as “Flash cookies”) are employed to provide functions such as remembering your settings and preferences. Flash cookies are stored on your device, but they are managed through an interface different from the one provided by your web browser. This means it is not possible to manage Flash cookies through your browser in the same way you would normally manage cookies. Instead, you can access your Flash management tools from Adobe’s website at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.
e. Tailored Content Cookies – these cookies help the Site provide enhanced features and display content in a way that is relevant to you. They determine what information to show you based on how you have used the Site previously and do not track your browsing activity on other websites.
f. Targeting Cookies – These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They remember that you have visited a website and this information may be shared with other organizations such as advertisers. This means after you have been to the Site you may see some advertisements about our services elsewhere on the Internet.
4. Third party cookies
4.1 Our website also uses third party cookies.
5. Blocking the cookies
5.1 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
(b) in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
(c) in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
5.2 Blocking all cookies will have a negative impact upon the usability of many websites.
5.3 If you block cookies, you will not be able to use all the features on our website.
6. Deleting cookies
6.1 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox, you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) in Chrome, you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
6.2 Deleting cookies will have a negative impact on the usability of many websites.
6.3 You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.
7. Our details
Please note: We may modify/change this Policy without notice so check back periodically for updates.